Free shipping on all orders over 300$

FAQ’s

Here you will find answers to frequently asked questions. If you do not find an answer - contact us by phone, WhatsApp or Telegram

Order

How to order YEEZY?

You can place an online order on the site or through the whatsapp or telegram messenger as soon as the product becomes available on the site.

How do I size up if I don't have a YEEZY yet?

To find your exact size, you need to measure your foot in centimeters. based on the data of the length of the foot, select your size, focusing on the column “cm” in the table

CM 22.1 22.5 22.9 23.3 23.8 24.2 24.6 25 25.5 25.9 26.3 26.7 27.1 27.6 28 28.4 28.8 29.3 29.7 30.1 30.5 30.9 31.3 31.7
EU 36 36.5 37.5 38 38.5 39.5 40 40.5 41.5 42 42.5 43.5 44 44.5 45.5 46 46.5 47.5 48 48.5 49.5 50 51 52.5
UK 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 14 15 16
US 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 14 14.5 15.5 16.5
JP 22 22.5 23 23.5 24 24.5 25 25.5 26 26.5 27 27.5 28 28.5 29 29.5 30 30.5 31 31.5 32 32.5 33.5 34.5

Can i edit my order?

You can make changes to your order within 3 hours from the moment of its registration. to make changes, contact us via telegram or whatsapp, indicating the order number and the necessary changes.

Do you have discounts?

Of course! We love our clients very much and we always meet halfway! You can write to us in Telegram and we will send you a coupon for a 20$ discount on your first order!

How does the order payment?

When placing an order, you pay 100% of the cost of the goods. If we cannot provide you with your order, we will make a refund to the account from which the payment was made.

The size did not fit me, can I exchange for a new one?

In the event that the size is not suitable for you, you can make a refund in accordance with our returns policy. To do this, you need to contact us in any convenient way – write in Telegram or Whatsapp, indicating the order number and the reason for the return.

Order Status

How do I track my order?

You can track your yeezy.sale order online at any time.

Track Your Order >

When your order ships, you’ll receive an email with a link to shipping and tracking information. Items may be arriving in separate packages, but we’ll email you each time one ships. We’ll also notify you of any delays if an issue arises with your order.

Shipping

Standard delivery

  • Sending is carried out by Russian Post
  • Sending is possible only after 100% prepayment
  • Fixed delivery cost – $ 29
  • On average, delivery takes 6-12 business days excluding the day of departure
  • Sending is carried out no later than the second day after payment

Express delivery

  • Express delivery is provided by EMS
  • Delivery is possible only after 100% prepayment
  • Fixed delivery cost – $ 49
  • On average, delivery takes 3-7 business days excluding the day of departure
  • You can pay for your order through Paypal or Credit Card (Strip)
  • Sending is carried out the next day, from the date of payment
  • Delivery cost is calculated individually

Free Shipping

When ordering from $ 200 or with a special coupon – delivery at our expense

Payment Options

What payment methods are accepted?

We accept the following payment methods:• Credits Cards (Visa, Mastercard, Discover, American Express)
• PayPal
• PayPal Credit
• Gift Cards

Credit/Debit cards outside the U.S. are accepted from the following locations:

• Belgium
• Canada
• Denmark
• France
• Germany
• Ireland
• Italy
• Netherlands
• Spain
• Sweden
• United Kingdom

Exceptions
Some orders may not be supported by all payment methods. Notifications will appear in your bag and at checkout in these cases.

Can I use a gift card to place an online order?

We do not accept gift cards for online order at this time.

Can I change or cancel my order?

After you have completed the checkout process, you are unable to make changes on your order directly on the website. In certain circumstances our customer service team, may be able to make changes or cancel your order before the shipment occurs. Please reach out to our customer care team for assistance with canceling or changing your order.

What is a preorder?

When it comes to the best gear on the planet, it’s great to be among the first to get your hands on it.

When we make an item available for preorder, you can place your order before the gear is available. We’ll charge the payment method you’ve provided when it’s ready to ship, and let you know when it’s on its way.

Because of the way payment works, you will not be able to pay using Apple Pay for preorders.

What is Visa Checkout?

Visa Checkout is a payment method that allows you to skip the step of filling out forms while paying online. You can use Visa, MasterCard, Discover, or American Express credit cards with your Visa Checkout account, and you can do so using any device.

How It Works

Simply select Visa Checkout as your method of payment during checkout and log into your Visa Checkout account. Your payment will be processed just like you entered your credit card information.

Saved Information

If you select the option to Remember my username and preference within Visa Checkout, you may see an image of the selected card on the Visa Checkout button the next time you checkout on UA.com using the same device.

Any new address you use with Visa Checkout will be automatically added to your Under Armour account for future use.

Credit card information selected in Visa Checkout will not be added to your Under Armour account.

How is the sales tax calculated?

Sales tax is calculated based the destination of the shipment and the states in which Olympia Sports maintains a place of business.

*All orders are subject to verification and fraud screening prior to shipping. Olympia Sports reserves the right to cancel any orders that are not completely verified and/or restrict sales to known resellers.

Refund or exchange

Can I return a purchase?

You can return or exchange an item purchased in our store within 30 days from the date of purchase or receipt of the order if you placed it through the online store.

What are the terms of return?

Exchange and return are possible only if the item was not in use, the presentation was preserved, as well as labels, labels, packaging and receipt.

What to do if the size does not fit?

You can exchange for the size you want or return an item purchased from our store within 30 days from the date of purchase

Can I return bulk orders or sale items?

ON WHOLESALE ORDERS AND GOODS PURCHASED AT SALE OR WITH A DISCOUNT, REFUND AND EXCHANGE ARE NOT PERFORMED

Can I return pre-ordered items?

Unfortunately, goods purchased on pre-order cannot be exchanged or returned. Except in cases of marriage.

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